Increasing Brand Mentions & Visibility in ChatGPT Search

Increasing brand mentions in ChatGPT search will be critical as search habits change.

Regardless of how you personally feel about AI-powered search and robot-written answers, they represent the future of how people use the internet.

So, here we are at one of those “adapt or be left behind” kind of moments. If you’re reading this article, you’ve probably chosen to adapt.

One thing you can do right now? Work on increasing how often your brand is mentioned in ChatGPT search.

Why Focus on ChatGPT Search?

ChatGPT sent 243.8 million visits to 250 news and media websites in April 2025, which is up 98% from 123.2 million visits this January, according to Similarweb data. The number of sites it links to is growing, as is the number of times it links out to websites in general.

In short: our usage of AI search engines is growing very quickly.

In fact, according to an AI study by Semrush, AI search visitors will surpass traditional search visitors in 2028 for digital marketing topics, which probably reflects a broader shift across all industries:

If you can put some strategies in place now to get your brand mentioned (and cited with a link) in ChatGPT search, you’ll be ahead of the game and ahead of your competitors as it continues to grow in popularity.

The SEO strategies that work for LLMs are similar to strategies that work for organic search, but they’re also different in a few big ways.

I’ll show you 7 different things you can start doing now to get your brand appearing in LLMs and talk about how the strategies differ from the SEO strategies you’re used to.

1. Create High-Quality, Citable Content

Just like Google now prefers to rank content that showcases expertise, authority, and trust, AI does, too. If you’ve been shifting your content strategy to create deep content that provides quotes, links to sources, and citations, you’re already working on upping your chances of getting mentioned in LLMs.

In fact, in a recent study done by professionals at Princeton and New Delhi Universities, they found that adding quotes, citations, and links to sources “require minimal changes but significantly improve visibility in GE responses, enhancing both the credibility and richness of the content.”

We cite sources extensively in our articles on emerging trends.

You can also create original studies that others will want to cite.

Original increases the credibility of your content and improves your chances of getting mentioned on other sites.

We recently published an article on the AI trust gap, backed by our own original research.

This study picked up 20+ backlinks within a few days.

But more to the point, research like this increases the chances we’ll get mentioned in ChatGPT. When people ask about AI research, our statistics provide useful insights.

Here’s an example of our article appearing in an answer in ChatGPT:

AI search engines like to have solid facts to cite, and that’s why this tactic works.

How do you increase the quality of your content for mentions in ChatGPT search?

• Back up claims with recent statistics from credible sources
• Include expert quotes and industry insights
• Link to credible research when possible

I also recommend writing great content about emerging trends in your niche. ChatGPT won’t have much information on these topics, and originality helps you fill gaps in its answers.

2. Target Specific Questions and Use Cases

Back when SEO was just a baby, you would target broad keywords like:

• SEO
• Best car tires
• Italy vacations

Over time, search engines got smarter, and searchers started using long-tail keywords, like:

• Best SEO tactics for small local businesses
• Best Toyota Prius tires for winter in Minnesota
• Italy vacations for couples on a budget

With AI, searchers are having conversations. Their questions are even more specific, and your content should be, too.

AI search excels at understanding nuanced user intent through natural language processing. This creates opportunities for brands that create content addressing very specific scenarios and pain points.

Here’s an example. Backlinko recently published an article on the best AI marketing tools. Notice how the article opens up with a comparison based on different use cases.

This allows the reader to see what’s best for their own situation.

And it’s the kind of content that LLMs like because it has personalized context.

AI systems often prefer content that directly answers specific questions over general overview content.

How do you target specific questions in content?

• Understand niche questions your customers are likely to ask
• Write step-by-step guides for specific industries or situations
• Tailor content to particular business sizes or use cases
• Address uncommon but important edge cases

3. Build Authority in Communities

The two most often cited websites in AI Overviews are Reddit and Quora.

Although ChatGPT search acts differently than AI overviews, you can still get a sense of what AI likes to provide users with: authentic conversations about real problems and solutions.

Semrush posts frequently on Reddit with a mix of product guidance and marketing memes.

Posts like this are helpful and entertaining, and they’re authentic rather than spammy.

How can you build authority in communities to influence ChatGPT?

Establish your brand’s presence wherever your audience hangs out:

• Answer relevant questions on Quora in your area of expertise
• Participate meaningfully in Reddit communities related to your industry
• Engage in LinkedIn discussions and industry groups
• Contribute to niche forums and professional communities

Here’s my pro tip: focus on providing genuine value rather than posting promotional content on these sites. AI systems (and users) favor authentic, helpful responses over obvious marketing material.

4. Earn Citations Through Digital PR

There’s some emerging research on how ChatGPT searches for things and mentions brands. A study by Kevin Indig shows a strong correlation between a brand’s popularity (i.e. how often it’s mentioned and searched by name on the web) and how often it appears in AI searches.

According to Kevin Indig,

And when you do get mentioned…

Visitors clicking on AI search results act differently, too. In fact, the average AI search visitor is 4.4 times more valuable than the average visit from traditional organic search, based on conversion rate, according to the Semrush study.

This higher conversion rate makes sense. By the time someone clicks through from an AI search result, they've probably already received personalized recommendations and compared options. They're further down the buying funnel thanks to everything they’ve already learned from AI and more ready to make a decision.

How can you increase mentions and citations?

• Invest in thought leadership content that establishes your brand authority
• Launch digital PR campaigns that can get you mentioned in online publications
• Encourage authentic reviews and mentions on third-party sites

5. Watch Your Brand Message Consistency

AI systems learn about your brand from different locations all across the web, like your website, social profiles, review sites, Reddit mentions, and more. Inconsistent messaging across all those touchpoints can confuse AI systems about how to accurately represent your brand.

This is your chance to own the narrative. Develop clear, consistent language for describing your business’s key benefits, target audience, and unique differentiators, and use it everywhere!

Notice how Zapier calls itself an “AI orchestration platform”?

This messaging is reflected in many places, including its blog…

And posts from its CEO on LinkedIn.

When you repeat patterns in many places, LLMs pick up on the repetition and are more likely to use your words in answers.

How can you be more consistent with branding?

• Keep content updated across your site to avoid mixed messaging
• Curate your online presence by reaching out to sites with outdated information and asking for updates
• Make sure social posts are consistent and on-brand

Maintain consistency and try to own your story across:

• Your main website copy and product or service descriptions
• Social media profiles and regular posts
• Paid ads
• Press releases and media kit materials
• Guest content and speaking engagements

6. Write Awesome Comparison Content

According to a Semrush study, half of all ChatGPT citations point to business or service websites.

So, AI systems often look at business websites as authoritative sources for information.

Searchers often turn to LLMs for information on complex queries that they need to drill down into.

Comparisons between products are a good use case for AI search.

We publish a ton of comparisons on SEO, AI, and marketing tools to help our readers grow their business.

LLMs cite us as a source because we investigate each tool properly to inform our reviews.

This type of high-quality comparison content positions your website as a go-to resource for industry information, increasing the likelihood that AI will reference it when answering related questions.

How can you improve the quality of comparison content?

Work on creating:

• Honest, bottom-of-the-funnel comparison guides that include your competitors
• Feature comparison tables
• Educational content that establishes your expertise
• Comprehensive buyer's guides for your industry
• FAQ sections that address real customer concerns
• Case studies featuring real wins (with real statistics) from your customers or clients

7. Monitor and Manage Brand Sentiment

Potential customers can ask AI about the integrity of your brand and get instant feedback. You want AI to answer in your favor.

The best way to make that happen? Reputation management.

There are many tools out there you can use to monitor the web for new mentions of your brand so that you can respond accordingly.

For example, Semrush’s Brand Monitoring tool can track brand mentions across:

• Review sites and platforms
• Social media discussions
• Industry forums and communities
• News articles and blog posts

The tool analyzes the sentiment for each mention so you can easily keep an eye on your reputation without spending a ton of time on it. Plus, there are a lot of filters to zero in on sentiment from different demographics:

How can you keep your brand’s sentiment in AI search on the positive side?

• Address any negative comments or reviews quickly
• Encourage satisfied customers and brand fans to share their experience
• Highlight positive reviews and case studies on your website
• Build relationships with industry influencers or thought leaders
• Add FAQs to your website to counter any misconceptions

Increasing ChatGPT Mentions Requires Joined-Up Thinking

We’re beyond the days of ranking in organic search alone. The game has changed, and there are many AI search engines to think about.

If you’re ready to prep your brand for AI search growth, the first step is measurement.

We have a detailed post on the best AI search monitoring tools. My go-to is the Semrush AI Toolkit.

It shows me each brand’s AI market share, a comparison with top competitors, opportunity suggestions, and the overall sentiment in AI search engines. This is great for marketers who want visibility of the new world of ChatGPT mentions.

Have an enterprise business? Get started with Semrush Enterprise AIO, which is tailored to tracking brand mentions in ChatGPT and other search engines. Enterprise AIO is a powerful tool that helps you to monitor emerging AI search trends and regain control of how your brand is represented.